Do you need Support Coordination?

Support Coordinator helping NDIS participant

Not every NDIS participant is funded for Support Coordination but everyone can ask for it.

You may qualify for Support Coordination if you:

  • Have circumstances that make it difficult to participate as much as you would like in meetings, and in making sense of information
  • Are lacking confidence at this stage in your life and need support to connect you with your community
  • Need support to make informed decisions, especially in a crisis.

What is Support Coordination?

According to the NDIS, Support Coordination is “a capacity building support to implement all supports in a participant’s plan, including informal, mainstream, community and funded supports”.

The NDIA will make a decision if you need Support Coordination. They will also decide what level of Support Coordination you might need.

This means that Support Coordination can help you to implement your plan, and find services and supports in your region.

There are four different types of Support Coordination:

  • Support Connection
  • Coordination of Supports
  • Specialist Support Coordination
  • SDA Support Coordination

The primary role of a Support Coordinator

The primary role of a Support Coordinator is to:

  • Support implementation of all supports in the NDIA plan, including informal, mainstream and community, as well as funded supports
  • Strengthen and enhance the participant’s and their families abilities to coordinate supports and participate in the community
  • Ensure mainstream services meet their obligations (i.e. housing, education, justice, health)
  • Build the capacity of the participant to achieve greater independence to self-direct services and supports in the longer term
  • Provide the NDIA with reports on outcomes and success indicators within the agreed reporting frequency
  • Assist the participant with the scheduled NDIS plan review

Aspire Support Coordination Services

Aspire offers Coordination of Supports and Specialist Support Coordination. Our Support Coordinators will work with you to assist you to understand and get the best out of your NDIA package and plan. We do this by providing you with information, support, and advice when you need to make decisions.

If you are eligible for Support Coordination, you can also access a range of assistance from our Support Coordinators. Click here for further detail including things Support Coordinators can’t do.

How do I access Support Coordination?

If you want Support Coordination in your plan, you need to mention it in your planning meeting.

Alternatively, talk to your Aspire Customer Service Team about your options if your plan is already in place without Support Coordination. T 02 6058 4000, E customerservice@aspiress.com.au

For further information or get in contact with our Support Coordination Team, supportco@aspiress.com.au.